State Farm® Insurance Agent Steve Woodrum
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
James Richardson
January 9, 2026
"Heather was very helpful and helped me greatly"
"Thanks greatly—we’re grateful for your trust and your feedback."
melody welch
January 9, 2026
"Great place for all your insurance needs Heather is really helpful and nice to talk to"
"Thank you for the fantastic review, melody! We are always here to help with your insurance needs here in Frankfort . "
Ryan Centers
January 8, 2026
"Heather took care of me an saved me money"
"Thanks so much for the amazing review, Ryan! We really appreciate your support here in Frankfort . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Steve Woodrum’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Frankfort . "
Sondra Lynn (Sondra Lynn)
January 2, 2026
"Heather has been so helpful! The whole process was easy and it didnt take but a few minutes to complete. I so appreciate Heather's patience with me. She got me a great rate. I highly recommend State Farm Insurance out of Frankfort if you are looking for a great group."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Steve Woodrum’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
William Quinton
December 3, 2025
"Josie has been a great help ! I've had a need recently to add coverage for another vehicle and she made that process very simple. Great work"
"Another vehicle added without the headache—that’s Josie! Thanks for the great feedback. We’re happy we could make updating your auto insurance coverage quick and easy, and we appreciate you choosing our office for your insurance needs."
Kazi Rakib Uddin (Sabbir)
November 20, 2025
"Cooperative and Professional."
"Thank you for the kind feedback. We value professionalism, cooperation, and treating our clients with respect. It’s a pleasure working with you, and we appreciate the opportunity to help."
akash patel
November 5, 2025
"Great experience. Quick response. Very good service. Always take care of your needs. Keep up the good work guys."
"Akash, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Samuel Gray
October 23, 2025
"Heather was fantastic to work with and took care of us on a very short time frame! They saved me hundreds!"
"Short timeline, big savings—Heather nailed it! Thanks for trusting our team to help you find affordable insurance in Frankfort, KY. We’re proud to serve our Central Kentucky community with reliable auto and home insurance solutions."
Leonard Roark
October 17, 2025
"Nice friendly and very helpful. ."
Cody Slaughter
October 13, 2025
"Heather was very kind and helpful. She has been my agent off and on for years and is such a great person."
"Heather will love seeing this—she’s been taking great care of people for years. Thanks for the kind review and for your continued trust!"
Kevin Straw
October 13, 2025
"Heather does a great job communicating with you, She takes care of business. I would highly recommend State Farm to anyone."
"Grateful for your support—thanks for choosing Steve Woodrum Insurance in Frankfort for your coverage needs!"
Peach Kim
September 24, 2025
"Heather was AWESOME!!! She helped me find the right fit for me.. She’s amazing 🙂"
"We’re proud to be your local State Farm agency — thanks for the glowing review!"
Joseph Manley
September 8, 2025
"Signing up was very smooth experience. I thought Heather was helpful, however after signing up I got a notification that the rate I agreed to was contingent on attaching a device to my car and having their app. I dislike that they did not inform me of that before I signed up, so I immediately cancelled. I fear what else may not have been disclosed."
"Thanks for the feedback—and the shout-out to Heather. We should have made it clearer that your price reflected an optional Drive Safe & Save discount, which requires app/device activation and includes a separate consent email. I’m happy to re-quote the same coverage without telematics and review it line by line—call me at 502-695-8888. — Stephen Woodrum, State Farm Agent"
Amanda Gilliland
September 8, 2025
"Great experience getting insurance through this State Farm branch! They’ve been super helpful and made the process very easy!"
"Thanks for the 5-star review Amanda! Our State Farm insurance team in Frankfort, KY loves making coverage easy—auto, home, renters, life, and business insurance. Need a quote, bundle discount, or policy review? Call 502-863-0608—we serve Frankfort and all of Kentucky, Ohio, Tennessee, Virginia and West Virginia!"
Christie Thompson
September 4, 2025
"I was a customer years ago and have rejoined with State Farm as they are saving me over $300 a month with my farm and auto. Thanks!!!"
"Big thanks for the 5 stars! Our team works hard to make insurance simple and stress-free"
Chad Eastman
August 14, 2025
"Shaelyn quoted my insurance though it was out of my budget she was an absolute pleasure to work with !"
Sierra Perez Diaz
August 14, 2025
"Shaelyn is always quick to help! Definitely recommend going to see her for your insurance needs!"
Andrea Hudson
August 8, 2025
"They are always so friendly and efficient. It's so nice to hear a kind voice in customer service."
"Thanks for letting us be your local insurance team!"
Megan Sebastian
July 30, 2025
"Shaelyn at the office has always been amazing to work with! She helped me switch over my old car to new one easier than I've ever been able to! Always kind, friendly, and easy to contact."
"Big thanks from all of us at Woodrum Insurance!"
Nick Winans
July 10, 2025
"Best in the business"
"5 stars! Thanks so much Nick!"
Greg Quire
July 9, 2025
"Heather help me faster than The self checkout at Walmart !! And I had a real good time too."
"And no items that wont scan!!!! Thanks Greg really appreciate your business!"
Crystal Tomlinson
July 9, 2025
"Always A+ customer service!"
"Hey Crystal!! Thank you for the 5 Stars and for your business!"
Maia Dillon
July 9, 2025
"Everything was so fast and easy! Heather @ State Farm was able to send me my insurance cards within minutes of our phone call! Highly recommend!"
"Maia, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Rafael Hieatt
July 9, 2025
"Heather is very knowledgeable and friendly. I called with questions and changes and she is always helpful and helps me make the right decisions with my policy."
"Thanks so much for the review! Really appreciate you choosing our Frankfort State Farm location for all your needs! Have a great week!"
Kaylee Whitsell
June 30, 2025
"Amazing experience with Shaelyn! She was patient with all my questions and kind throughout the entire experience."
"Thanks for the review! Our goal is to make insurance feel easy—whether it’s life, auto, or anything in between."