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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nikki Castillo

June 24, 2025

5  out of  5
rating by Nikki Castillo
"Heather and Matt were great! It was the fastest and easiest quote I have ever received! Their rates are great as well! I would definitely recommend their services!! Thanks guys!"
We responded:
"Thanks so much for the great review Nikki! Really appreciate you!"
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Angela Hall

June 24, 2025

5  out of  5
rating by Angela Hall
"Very satisfied with this company. Heather's so professional. We have been with this company for several years and I have absolutely zero complaints thank you Steve woodrum State farm insurance."
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Kevin Straw

June 18, 2025

5  out of  5
rating by Kevin Straw
"Heather was fantastic, she took care of my insurance needs on 6/17/25. I left with a great price on my vehicle insurance. Thanks! Kevin Straw 2046 Fernwood Dr Owensboro, KY"
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Andrew Lanham

June 13, 2025

5  out of  5
rating by Andrew Lanham
"Heather was super helpful and so kind, a great State Farm agent."
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Tami Blevins

June 13, 2025

5  out of  5
rating by Tami Blevins
"Impeccable customer service - especially that provided by Account Manager, Shaelyn Howard. If you're in need of a responsive, professional team to handle your business insurance needs, look no further than the folks at Steve Woodrum - State Farm Insurance Agent!"
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Cedric

June 9, 2025

5  out of  5
rating by Cedric
"All went well with the tow service. The guy was great and patient and took care of my car. Thanks to the State Farm App, I was able to quickly get what I needed in a surprisingly short amount time. I really do appreciate you guys for the assist."
We responded:
"Appreciate you! 🙌"
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Lori

May 20, 2025

5  out of  5
rating by Lori
"Excellent rates!!"
We responded:
"Thanks for the love! ⭐️"
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Roger Rice

May 16, 2025

5  out of  5
rating by Roger Rice
"Josie is wonderful! You can actually reach her literally anytime of the day and Josie with State farm... Totally reliable! She never lets me down!!"
We responded:
"Hey Roger! Thanks so much for recognizing Josie! Really appreciate your business please reach out anytime we can be of service!"
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Lauren Robinson

April 29, 2025

5  out of  5
rating by Lauren Robinson
"Very understanding of check-to- check situations. My agent worked w me and my family without judgement or discrimination. Thx state farm❤️🙏"
We responded:
"Anytime Lauren, thanks for your business and thanks for the review, means alot!"
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Alethea Bernard

April 25, 2025

5  out of  5
rating by Alethea Bernard
"The best customer service and reasonable rates!"
We responded:
"It’s customers like you that keep us going! – thanks"
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Keith Cook

April 15, 2025

5  out of  5
rating by Keith Cook
"Heather was terrific. I called so mad at my other insurance going up 100% she calmed me down and made life so much easier. Thank u heather. Great job."
We responded:
"Hey Keith! Thanks so much for the great review and allowing us to serve you! Tell your friends, we love helping people get a better value on insurance and at the same time moving you to the best carrier in the industry! Thanks so much for your business!"
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Carolyn Hoskins

March 27, 2025

5  out of  5
rating by Carolyn Hoskins
"Heather Jent is amazing! 🤩 she saved me soooo much money! Thank you so much!"
We responded:
"Heather is absolutely amazing! Thanks so much for the great review and your business, let us know if we can ever be of service!"
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Jerry Hill

January 25, 2025

5  out of  5
rating by Jerry Hill
"Great service."
We responded:
"Really appreciate the great review and your business Jerry! Please call on us anytime if we can be of service."
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amanda lowe

January 21, 2025

5  out of  5
rating by amanda lowe
"Very easy and efficient! Heather was very helpful in the process."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sydney Christian

November 4, 2024

5  out of  5
rating by Sydney Christian
"Heather is awesome 👌"
We responded:
"We think so too! Thanks for the great review and for your business!"
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Holly Fry

November 1, 2024

5  out of  5
rating by Holly Fry
"Very courteous and professional ladies in the office. I was also impressed with the price."
We responded:
"Holly I am so happy to hear about your experience and great price! Really appreciate your business call on us anytime we can help!"
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Jessica Stone

October 11, 2024

5  out of  5
rating by Jessica Stone
"I really love this insurance company and this is the longest I e had insurance with any company they are highly recommend"
We responded:
"Jessica, thank you so much for the positive review! We enjoy working with you and greatly appreciate your business."
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Savannah Jaspering

October 10, 2024

5  out of  5
rating by Savannah Jaspering
"I’m so happy with the services from Steve Woodrum State Farm! They made the process of switching our insurance so easy. The team promptly answered questions and provided us with all information we needed!"
We responded:
"Thanks so much Savannah! Really happy to hear you have had a great experience. Let me know if we can ever be of service and thanks for your business!"
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Carol Deakins

October 10, 2024

5  out of  5
rating by Carol Deakins
"Such a wonderful place. Everyone is so friendly and welcoming and helpful. Great service"
We responded:
"Carol, thank you for sharing your positive experience with Heather! We are thrilled to hear that she provided you with friendly and helpful service. Our office is here for you and your family for any insurance needs in the future. - Steve Woodrum - State Farm Insurance Agent, Frankfort, KY"
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Sabra Wooten

October 2, 2024

5  out of  5
rating by Sabra Wooten
"I have never ever had a bad experience with Steve or his staff Heather and Shaylynn. They have been so great in many aspects, they really care about their clients. They have always been there for me, and I cannot recommend them enough. They treat us just like family. Forever grateful for my agent and his office."
We responded:
"Thanks so much Sabra! Really appreciate you taking the time to offer the review and thank you for your business, means alot!"
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Andrea Garong

June 18, 2024

4  out of  5
rating by Andrea Garong
"I would like to commend Ms. Heather! She serves a good quality of service."
We responded:
"Andrea, I'm pleased to hear that Heather provided you with good quality service! We're grateful for your positive feedback and glad that you had a satisfying experience with us. If you ever need assistance in the future, feel free to reach out. - Steve Woodrum - State Farm Insurance Agent, Frankfort, KY"
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Tony Owens

June 17, 2024

5  out of  5
rating by Tony Owens
"Was able to cut out insurance costs in half monthly. Star is extremely friendly and helpful, and their roadside assistance was easy to use and very friendly as well."
We responded:
"Tony, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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David Emmons

May 23, 2024

5  out of  5
rating by David Emmons
"Great service went out of there way to help me and my family with a great quote"
We responded:
"Thank you for your review, David! We're pleased we could go the extra mile to provide you and your family with a fantastic quote. Should you require any additional support, please don't hesitate to get in touch with us! - Steve Woodrum - State Farm Insurance Agent, Frankfort, KY"
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Amber Woods

March 1, 2024

5  out of  5
rating by Amber Woods
"Heather was absolutely phenomenal and answered all of my questions! She saved me quite a bit of money by bundling my auto insurance with life. 10/10 would recommend."
We responded:
"Thank you, Amber! We're delighted to hear that Heather provided phenomenal service and was able to help you save money by bundling your auto insurance with life insurance. If you ever have more questions or need further assistance, we're here for you."
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Jennifer Harris

January 12, 2024

5  out of  5
rating by Jennifer Harris
"Heather was amazing to work with! She made getting an estimate and setting up a new account so easy. The rates were much less expensive than all others I have received this week as well!"
We responded:
"Thank you, Jennifer, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Heather always puts our customers first."