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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nick Winans

July 10, 2025

5  out of  5
rating by Nick Winans
"Best in the business"
We responded:
"5 stars! Thanks so much Nick!"
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Greg Quire

July 9, 2025

5  out of  5
rating by Greg Quire
"Heather help me faster than The self checkout at Walmart !! And I had a real good time too."
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Crystal Tomlinson

July 9, 2025

5  out of  5
rating by Crystal Tomlinson
"Always A+ customer service!"
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Maia Dillon

July 9, 2025

5  out of  5
rating by Maia Dillon
"Everything was so fast and easy! Heather @ State Farm was able to send me my insurance cards within minutes of our phone call! Highly recommend!"
We responded:
"Maia, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Rafael Hieatt

July 9, 2025

5  out of  5
rating by Rafael Hieatt
"Heather is very knowledgeable and friendly. I called with questions and changes and she is always helpful and helps me make the right decisions with my policy."
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Kaylee Whitsell

June 30, 2025

5  out of  5
rating by Kaylee Whitsell
"Amazing experience with Shaelyn! She was patient with all my questions and kind throughout the entire experience."
We responded:
"Thanks for the review! Our goal is to make insurance feel easy—whether it’s life, auto, or anything in between."
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Nikki Castillo

June 24, 2025

5  out of  5
rating by Nikki Castillo
"Heather and Matt were great! It was the fastest and easiest quote I have ever received! Their rates are great as well! I would definitely recommend their services!! Thanks guys!"
We responded:
"Thanks so much for the great review Nikki! Really appreciate you!"
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Angela Hall

June 24, 2025

5  out of  5
rating by Angela Hall
"Very satisfied with this company. Heather's so professional. We have been with this company for several years and I have absolutely zero complaints thank you Steve woodrum State farm insurance."
We responded:
"Thanks for the review! Our goal is to make insurance feel easy—whether it’s life, auto, or anything in between."
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Kevin Straw

June 18, 2025

5  out of  5
rating by Kevin Straw
"Heather was fantastic, she took care of my insurance needs on 6/17/25. I left with a great price on my vehicle insurance. Thanks! Kevin Straw 2046 Fernwood Dr Owensboro, KY"
We responded:
"Grateful for your support—thanks for choosing Steve Woodrum Insurance in Frankfort for your coverage needs!"
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Andrew Lanham

June 13, 2025

5  out of  5
rating by Andrew Lanham
"Heather was super helpful and so kind, a great State Farm agent."
We responded:
"Thanks so much! We’re proud to serve the Frankfort community with trusted auto and home insurance."
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Tami Blevins

June 13, 2025

5  out of  5
rating by Tami Blevins
"Impeccable customer service - especially that provided by Account Manager, Shaelyn Howard. If you're in need of a responsive, professional team to handle your business insurance needs, look no further than the folks at Steve Woodrum - State Farm Insurance Agent!"
We responded:
"Thanks for the awesome review!!! It means a lot coming from one of our Frankfort neighbors!"
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Cedric

June 9, 2025

5  out of  5
rating by Cedric
"All went well with the tow service. The guy was great and patient and took care of my car. Thanks to the State Farm App, I was able to quickly get what I needed in a surprisingly short amount time. I really do appreciate you guys for the assist."
We responded:
"Appreciate you! 🙌"
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Lori

May 20, 2025

5  out of  5
rating by Lori
"Excellent rates!!"
We responded:
"Thanks for the love! ⭐️"
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Roger Rice

May 16, 2025

5  out of  5
rating by Roger Rice
"Josie is wonderful! You can actually reach her literally anytime of the day and Josie with State farm... Totally reliable! She never lets me down!!"
We responded:
"Hey Roger! Thanks so much for recognizing Josie! Really appreciate your business please reach out anytime we can be of service!"
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Lauren Robinson

April 29, 2025

5  out of  5
rating by Lauren Robinson
"Very understanding of check-to- check situations. My agent worked w me and my family without judgement or discrimination. Thx state farm❤️🙏"
We responded:
"Anytime Lauren, thanks for your business and thanks for the review, means alot!"
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Alethea Bernard

April 25, 2025

5  out of  5
rating by Alethea Bernard
"The best customer service and reasonable rates!"
We responded:
"It’s customers like you that keep us going! – thanks"
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Keith Cook

April 15, 2025

5  out of  5
rating by Keith Cook
"Heather was terrific. I called so mad at my other insurance going up 100% she calmed me down and made life so much easier. Thank u heather. Great job."
We responded:
"Hey Keith! Thanks so much for the great review and allowing us to serve you! Tell your friends, we love helping people get a better value on insurance and at the same time moving you to the best carrier in the industry! Thanks so much for your business!"
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Carolyn Hoskins

March 27, 2025

5  out of  5
rating by Carolyn Hoskins
"Heather Jent is amazing! 🤩 she saved me soooo much money! Thank you so much!"
We responded:
"Heather is absolutely amazing! Thanks so much for the great review and your business, let us know if we can ever be of service!"
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Jerry Hill

January 25, 2025

5  out of  5
rating by Jerry Hill
"Great service."
We responded:
"Really appreciate the great review and your business Jerry! Please call on us anytime if we can be of service."
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amanda lowe

January 21, 2025

5  out of  5
rating by amanda lowe
"Very easy and efficient! Heather was very helpful in the process."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sydney Christian

November 4, 2024

5  out of  5
rating by Sydney Christian
"Heather is awesome 👌"
We responded:
"We think so too! Thanks for the great review and for your business!"
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Holly Fry

November 1, 2024

5  out of  5
rating by Holly Fry
"Very courteous and professional ladies in the office. I was also impressed with the price."
We responded:
"Holly I am so happy to hear about your experience and great price! Really appreciate your business call on us anytime we can help!"
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Jessica Stone

October 11, 2024

5  out of  5
rating by Jessica Stone
"I really love this insurance company and this is the longest I e had insurance with any company they are highly recommend"
We responded:
"Jessica, thank you so much for the positive review! We enjoy working with you and greatly appreciate your business."
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Savannah Hardesty

October 10, 2024

5  out of  5
rating by Savannah Hardesty
"I’m so happy with the services from Steve Woodrum State Farm! They made the process of switching our insurance so easy. The team promptly answered questions and provided us with all information we needed!"
We responded:
"Thanks so much Savannah! Really happy to hear you have had a great experience. Let me know if we can ever be of service and thanks for your business!"
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Carol Deakins

October 10, 2024

5  out of  5
rating by Carol Deakins
"Such a wonderful place. Everyone is so friendly and welcoming and helpful. Great service"
We responded:
"Carol, thank you for sharing your positive experience with Heather! We are thrilled to hear that she provided you with friendly and helpful service. Our office is here for you and your family for any insurance needs in the future. - Steve Woodrum - State Farm Insurance Agent, Frankfort, KY"