Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chad Eastman

Chad Eastman

August 14, 2025

5  out of  5
rating by Chad Eastman
"Shaelyn quoted my insurance though it was out of my budget she was an absolute pleasure to work with !"
Profile photo of Sierra Perez Diaz

Sierra Perez Diaz

August 14, 2025

5  out of  5
rating by Sierra Perez Diaz
"Shaelyn is always quick to help! Definitely recommend going to see her for your insurance needs!"
Profile photo of Andrea Hudson

Andrea Hudson

August 8, 2025

5  out of  5
rating by Andrea Hudson
"They are always so friendly and efficient. It's so nice to hear a kind voice in customer service."
Profile photo of Kaitlyn Sams

Kaitlyn Sams

August 8, 2025

5  out of  5
rating by Kaitlyn Sams
"Heather has been fantastic!"
Profile photo of Megan Sebastian

Megan Sebastian

July 30, 2025

5  out of  5
rating by Megan Sebastian
"Shaelyn at the office has always been amazing to work with! She helped me switch over my old car to new one easier than I've ever been able to! Always kind, friendly, and easy to contact."
Profile photo of Nick Winans

Nick Winans

July 10, 2025

5  out of  5
rating by Nick Winans
"Best in the business"
We responded:
"5 stars! Thanks so much Nick!"
Profile photo of Greg Quire

Greg Quire

July 9, 2025

5  out of  5
rating by Greg Quire
"Heather help me faster than The self checkout at Walmart !! And I had a real good time too."
We responded:
"And no items that wont scan!!!! Thanks Greg really appreciate your business!"
Profile photo of Crystal Tomlinson

Crystal Tomlinson

July 9, 2025

5  out of  5
rating by Crystal Tomlinson
"Always A+ customer service!"
We responded:
"Hey Crystal!! Thank you for the 5 Stars and for your business!"
Profile photo of Maia Dillon

Maia Dillon

July 9, 2025

5  out of  5
rating by Maia Dillon
"Everything was so fast and easy! Heather @ State Farm was able to send me my insurance cards within minutes of our phone call! Highly recommend!"
We responded:
"Maia, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Rafael Hieatt

Rafael Hieatt

July 9, 2025

5  out of  5
rating by Rafael Hieatt
"Heather is very knowledgeable and friendly. I called with questions and changes and she is always helpful and helps me make the right decisions with my policy."
We responded:
"Thanks so much for the review! Really appreciate you choosing our Frankfort State Farm location for all your needs! Have a great week!"
Profile photo of Kaylee Whitsell

Kaylee Whitsell

June 30, 2025

5  out of  5
rating by Kaylee Whitsell
"Amazing experience with Shaelyn! She was patient with all my questions and kind throughout the entire experience."
We responded:
"Thanks for the review! Our goal is to make insurance feel easy—whether it’s life, auto, or anything in between."
Profile photo of Nikki Castillo

Nikki Castillo

June 24, 2025

5  out of  5
rating by Nikki Castillo
"Heather and Matt were great! It was the fastest and easiest quote I have ever received! Their rates are great as well! I would definitely recommend their services!! Thanks guys!"
We responded:
"Thanks so much for the great review Nikki! Really appreciate you!"
Profile photo of Angela Hall

Angela Hall

June 24, 2025

5  out of  5
rating by Angela Hall
"Very satisfied with this company. Heather's so professional. We have been with this company for several years and I have absolutely zero complaints thank you Steve woodrum State farm insurance."
We responded:
"Thanks for the review! Our goal is to make insurance feel easy—whether it’s life, auto, or anything in between."
Profile photo of Kevin Straw

Kevin Straw

June 18, 2025

5  out of  5
rating by Kevin Straw
"Heather was fantastic, she took care of my insurance needs on 6/17/25. I left with a great price on my vehicle insurance. Thanks! Kevin Straw 2046 Fernwood Dr Owensboro, KY"
We responded:
"Grateful for your support—thanks for choosing Steve Woodrum Insurance in Frankfort for your coverage needs!"
Profile photo of Andrew Lanham

Andrew Lanham

June 13, 2025

5  out of  5
rating by Andrew Lanham
"Heather was super helpful and so kind, a great State Farm agent."
We responded:
"Thanks so much! We’re proud to serve the Frankfort community with trusted auto and home insurance."
Profile photo of Tami Blevins

Tami Blevins

June 13, 2025

5  out of  5
rating by Tami Blevins
"Impeccable customer service - especially that provided by Account Manager, Shaelyn Howard. If you're in need of a responsive, professional team to handle your business insurance needs, look no further than the folks at Steve Woodrum - State Farm Insurance Agent!"
We responded:
"Thanks for the awesome review!!! It means a lot coming from one of our Frankfort neighbors!"
Profile photo of Cedric

Cedric

June 9, 2025

5  out of  5
rating by Cedric
"All went well with the tow service. The guy was great and patient and took care of my car. Thanks to the State Farm App, I was able to quickly get what I needed in a surprisingly short amount time. I really do appreciate you guys for the assist."
We responded:
"Appreciate you! 🙌"
Profile photo of Lori

Lori

May 20, 2025

5  out of  5
rating by Lori
"Excellent rates!!"
We responded:
"Thanks for the love! ⭐️"
Profile photo of Roger Rice

Roger Rice

May 16, 2025

5  out of  5
rating by Roger Rice
"Josie is wonderful! You can actually reach her literally anytime of the day and Josie with State farm... Totally reliable! She never lets me down!!"
We responded:
"Hey Roger! Thanks so much for recognizing Josie! Really appreciate your business please reach out anytime we can be of service!"
Profile photo of Lauren Robinson

Lauren Robinson

April 29, 2025

5  out of  5
rating by Lauren Robinson
"Very understanding of check-to- check situations. My agent worked w me and my family without judgement or discrimination. Thx state farm❤️🙏"
We responded:
"Anytime Lauren, thanks for your business and thanks for the review, means alot!"
Profile photo of Alethea Bernard

Alethea Bernard

April 25, 2025

5  out of  5
rating by Alethea Bernard
"The best customer service and reasonable rates!"
We responded:
"It’s customers like you that keep us going! – thanks"
Profile photo of Keith Cook

Keith Cook

April 15, 2025

5  out of  5
rating by Keith Cook
"Heather was terrific. I called so mad at my other insurance going up 100% she calmed me down and made life so much easier. Thank u heather. Great job."
We responded:
"Hey Keith! Thanks so much for the great review and allowing us to serve you! Tell your friends, we love helping people get a better value on insurance and at the same time moving you to the best carrier in the industry! Thanks so much for your business!"
Profile photo of Carolyn Hoskins

Carolyn Hoskins

March 27, 2025

5  out of  5
rating by Carolyn Hoskins
"Heather Jent is amazing! 🤩 she saved me soooo much money! Thank you so much!"
We responded:
"Heather is absolutely amazing! Thanks so much for the great review and your business, let us know if we can ever be of service!"
Profile photo of Jerry Hill

Jerry Hill

January 25, 2025

5  out of  5
rating by Jerry Hill
"Great service."
We responded:
"Really appreciate the great review and your business Jerry! Please call on us anytime if we can be of service."
Profile photo of amanda lowe

amanda lowe

January 21, 2025

5  out of  5
rating by amanda lowe
"Very easy and efficient! Heather was very helpful in the process."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."