State Farm® Insurance Agent Steve Woodrum
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lauren Robinson
April 29, 2025
"Very understanding of check-to- check situations. My agent worked w me and my family without judgement or discrimination. Thx state farm❤️🙏"
"Anytime Lauren, thanks for your business and thanks for the review, means alot!"
Alethea Bernard
April 25, 2025
"The best customer service and reasonable rates!"
"It’s customers like you that keep us going! – thanks"
Keith Cook
April 15, 2025
"Heather was terrific. I called so mad at my other insurance going up 100% she calmed me down and made life so much easier. Thank u heather. Great job."
"Hey Keith! Thanks so much for the great review and allowing us to serve you! Tell your friends, we love helping people get a better value on insurance and at the same time moving you to the best carrier in the industry! Thanks so much for your business!"
Carolyn Hoskins
March 27, 2025
"Heather Jent is amazing! 🤩 she saved me soooo much money! Thank you so much!"
"Heather is absolutely amazing! Thanks so much for the great review and your business, let us know if we can ever be of service!"
Jerry Hill
January 25, 2025
"Great service."
"Really appreciate the great review and your business Jerry! Please call on us anytime if we can be of service."
amanda lowe
January 21, 2025
"Very easy and efficient! Heather was very helpful in the process."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sydney Christian
November 4, 2024
"Heather is awesome 👌"
"We think so too! Thanks for the great review and for your business!"
Holly Fry
November 1, 2024
"Very courteous and professional ladies in the office. I was also impressed with the price."
"Holly I am so happy to hear about your experience and great price! Really appreciate your business call on us anytime we can help!"
Jessica Stone
October 11, 2024
"I really love this insurance company and this is the longest I e had insurance with any company they are highly recommend"
"Jessica, thank you so much for the positive review! We enjoy working with you and greatly appreciate your business."
Savannah Jaspering
October 10, 2024
"I’m so happy with the services from Steve Woodrum State Farm! They made the process of switching our insurance so easy. The team promptly answered questions and provided us with all information we needed!"
"Thanks so much Savannah! Really happy to hear you have had a great experience. Let me know if we can ever be of service and thanks for your business!"
Carol Deakins
October 10, 2024
"Such a wonderful place. Everyone is so friendly and welcoming and helpful. Great service"
"Carol, thank you for sharing your positive experience with Heather! We are thrilled to hear that she provided you with friendly and helpful service. Our office is here for you and your family for any insurance needs in the future. - Steve Woodrum - State Farm Insurance Agent, Frankfort, KY"
Sabra Wooten
October 2, 2024
"I have never ever had a bad experience with Steve or his staff Heather and Shaylynn. They have been so great in many aspects, they really care about their clients. They have always been there for me, and I cannot recommend them enough. They treat us just like family. Forever grateful for my agent and his office."
"Thanks so much Sabra! Really appreciate you taking the time to offer the review and thank you for your business, means alot!"
Andrea Garong
June 18, 2024
"I would like to commend Ms. Heather! She serves a good quality of service."
"Andrea, I'm pleased to hear that Heather provided you with good quality service! We're grateful for your positive feedback and glad that you had a satisfying experience with us. If you ever need assistance in the future, feel free to reach out. - Steve Woodrum - State Farm Insurance Agent, Frankfort, KY"
Tony Owens
June 17, 2024
"Was able to cut out insurance costs in half monthly. Star is extremely friendly and helpful, and their roadside assistance was easy to use and very friendly as well."
"Tony, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
David Emmons
May 23, 2024
"Great service went out of there way to help me and my family with a great quote"
"Thank you for your review, David! We're pleased we could go the extra mile to provide you and your family with a fantastic quote. Should you require any additional support, please don't hesitate to get in touch with us! - Steve Woodrum - State Farm Insurance Agent, Frankfort, KY"
Amber Woods
March 1, 2024
"Heather was absolutely phenomenal and answered all of my questions! She saved me quite a bit of money by bundling my auto insurance with life. 10/10 would recommend."
"Thank you, Amber! We're delighted to hear that Heather provided phenomenal service and was able to help you save money by bundling your auto insurance with life insurance. If you ever have more questions or need further assistance, we're here for you."
Jennifer Harris
January 12, 2024
"Heather was amazing to work with! She made getting an estimate and setting up a new account so easy. The rates were much less expensive than all others I have received this week as well!"
"Thank you, Jennifer, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Heather always puts our customers first."
Susie B.
December 18, 2023
"I purchased auto insurance from the Brighton park location here in Frankfort. Heather Jent, the office manager helped me and she was very welcoming and made the process quick and non-stressfull for me unlike other big name insurance companies. Thanks Heather for your professional, courteous, and knowledgeable service today!"
"Susie, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Melany Hamon
December 16, 2023
"They not only gave me more affordable premiums but they also worked with me and my unusual schedules etc. Heather was able to actually better coverage for less out of my pocket. They are awesome!"
"Melany, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Heather cares a lot about our customers."
Prestonsburg First UMC
November 29, 2023
"My daughter and I have had insurance with this agent for over 5 years. They are always quick to assist and always do their best to get us the best coverage that meets our budget. Thank you Heather and Steve!"
"Thanks for the kind words! We’re happy to hear Heather was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Maria Smith
November 28, 2023
"Office is always quick to help. Easy to communicate with and works with you however they can."
"Thank you for the five-stars, Maria! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Dalton Team
September 29, 2023
"Heather is Awesome!"
"Dalton, thank you for the shoutout for Heather! Our office loves being your good neighbor."
Bill Knarr
September 28, 2023
"Shaelyn was very easy to work with & very professional. She was able to save me money so it was a no brainer to switch companies. Highly recommend using them!!"
"Thank you, Bill, for your positive feedback and for acknowledging the exceptional assistance provided by Shaelyn. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Dillan Howard
September 15, 2023
"Best and friendliest insurance people I ever had especially Shaelyn in Frankfort"
"Dillan, thank you for the shoutout for Shaelyn! Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
New Me
September 14, 2023
"Heather was AWESOME!!! She guided me throughout every patience!!"
"Thank you! We are fortunate to have hard-working team members, like Heather, who do their best for their customers."